Software Question | Download Question | Payment Question | Software Activation Software

Software Question
1). What kind of software will I get? Please tell me it is not academic/30 days trial version/Upgrade version
No it is absolutely NOT academic or 30 days trial version or upgrade version. It is 100% fully functional, standalone, retail software without cap/limitation.

1). I just made a payment to you, what happen next?
After you've made payment to us, we will send you an email with a download link. Just click download link you will able to download from our server. The email will be sent in 48 hours.

2). Do I get the software retail box?
No. We are not selling any tangible software, so there will be no box. It is 100% download.

4). Can I register or download update from the manufacturer?
No. However we will provide you the update patch if we have it. Please make you understand this before you buy.

5). Which operating systems do your software support?
Every software has different OS requirement, please refer to the webpage.

6). What language will the software be in?
In US/UK English only. However some software we sell can support multi-language.

7). Do you have Mac software?
Yes we have, will later add it in our website shortly.

8). Some software I am looking for is not in your website?
Please email us the software you want. We will try to look for it.

Download Question
1). The software I download is in zip format, what is zip format?
Zip format is a kind of compress format to reduce the size of the original file, so your download time will be reduced. For more information please refer go to wikipedia for more information.

2). I have finished download the software, what next?
After you've downloaded the software
Step 1: Download a copy of WinRAR from http://www.download.com & install in your PC.
Step 2: Unzip the software that you just downloaded to your preferred location for example your desktop
Step 3: Double click file name ended with an ".exe" to install
Step 4: Please follow exactly the "activation guide" we send to you to activate the software

3). I have only dial-up connection, it will take days for me to download the software
Please email us for a solution.

4). I just downloaded half of the software, but got disconnected, I don't want to download from zero again! Please help.
We strongly suggest that you download a FREE copy of "Free Download Manager" from www.download.com. Here's the url
http://www.download.com (1.6MB)
It has the useful "Resume" function which you can resume to download from your last drop of point.

5). How fast can I download from your server?
It depends on your connection speed.

Payment Question
1). I want to buy from you using my credit card, but I am worried about the safety of my credit card information
We don't ask for your credit card information from our website. In fact, the ONLY time you will be asked to provide credit card information is when you enter to our merchant account provider - Paypal's website . So you know we don't keep or store your credit card information at all.

2). What kind of payment methods that you accept?
We accept Mastercard, Visa, Amex via Paypal

- Paypal

- E-gold (please email us for more information)
- E-Bullion (please email us for more information)

3). Do you accept personal check?
No we don't. However, we accept e-check

4). What kind of currency you use?
US Dollar only.

g) What about product returns?
Please read our MoneyBack policy.

Software Activation Question
1). After I have install the software, how do I activate it?
We will send you a detailed email to guide you to activate the software